In this guide, we explain how to request access to the Professional Area quickly and easily. Follow the steps below to complete the registration process.

How to Register

Introduction

Before you begin, make sure you have:

    • A valid email address.
    • Internet access.
    • A computer, tablet, or mobile phone with an Internet connection.

Requirements

Step 1: Access the registration page

On the homepage, click on: Professional Access and then select nuevo usuario.

Step 2: Complete the registration form

Personal details

  • Name
  • Last name
  • Company Name
  • Tax Identification Number
  • Address
  • City/Town
  • Province/State
  • Postal Code
  • Contact phone number
  • Email address

Step 3: Accept the Data Protection Policy and submit your request

Once the form has been completed:

  1. Read and accept the Data Protection Policy.
  2. Enter the verification text (CAPTCHA).
  3. Click on Submit to submit the request.

Casilla para aceptar la política de protección de datos.

Step 4: Wait for your request to be approved

Once your request has been submitted, our team will review the information provided. The validation process may take up to 24 business hours.

Notificación de petición de registro enviada en Souvenirs Import Export

Step 5: Contact from your sales representative

Once your request has been approved, the sales representative responsible for your area will contact you by phone and/or email to provide your login credentials and assist you with any questions related to the process.

Step 6: Log in

Once you have received your credentials, return to the access portal and log in using the username and password provided.

Troubleshooting

If you experience any difficulties during the registration process, please check the following points:

  • Check that the email address entered is correct.
  • Make sure that all required fields in the form have been completed.
  • If more than 72 business hours have passed and you have not received a response, please check your spam folder.
  • If the issue persists, please contact our support team or your designated sales representative.

Conclusion

Congratulations! Once your request has been approved and you have received your credentials, you will be able to access the Professional Area and use all the available services.

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