{"id":1995,"date":"2026-05-19T14:35:03","date_gmt":"2026-05-19T14:35:03","guid":{"rendered":"https:\/\/souvenirsimportexport.com\/?page_id=1995"},"modified":"2026-07-29T13:15:31","modified_gmt":"2026-07-29T13:15:31","slug":"condiciones-de-envio","status":"publish","type":"page","link":"https:\/\/souvenirsimportexport.com\/en\/condiciones-de-envio\/","title":{"rendered":"Shipping Terms"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1995\" class=\"elementor elementor-1995\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1dbbdb4 e-flex e-con-boxed e-con e-parent\" data-id=\"1dbbdb4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2b61155 e-con-full e-flex e-con e-child\" data-id=\"2b61155\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b2c5d41 elementor-widget elementor-widget-heading\" data-id=\"b2c5d41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping Terms<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5eb30c3 elementor-widget elementor-widget-text-editor\" data-id=\"5eb30c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"24\" data-end=\"55\" data-section-id=\"1vrofic\">Env\u00edos y plazos de entrega<\/h2><p data-start=\"56\" data-end=\"192\">In <span class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"><span class=\"whitespace-normal\">Souvenirs Import Export<\/span><\/span> trabajamos para garantizar una preparaci\u00f3n y entrega r\u00e1pida y eficiente de todos los pedidos.<\/p><ul data-start=\"194\" data-end=\"458\"><li data-start=\"194\" data-end=\"266\" data-section-id=\"1ihehal\"><strong data-start=\"196\" data-end=\"218\">Pen\u00ednsula y Baleares:<\/strong> entrega estimada entre 24 &#8211; 72 horas laborables.<\/li><li data-start=\"267\" data-end=\"325\" data-section-id=\"5qyn7c\"><strong data-start=\"269\" data-end=\"280\">Otras zonas:<\/strong> entregas estimadas entres\u00a0 7 &#8211; 15 d\u00edas laborables.<\/li><li data-start=\"326\" data-end=\"458\" data-section-id=\"kkckgs\">Los plazos de entrega pueden variar en funci\u00f3n de la demanda, campa\u00f1as especiales o incidencias log\u00edsticas ajenas a la empresa.<\/li><\/ul><h2 data-start=\"460\" data-end=\"487\" data-section-id=\"1y968vq\">Preparaci\u00f3n de pedidos<\/h2><p data-start=\"488\" data-end=\"665\">Los pedidos se preparar\u00e1n seg\u00fan el stock disponible y se le informar\u00e1 al cliente.<\/p><h2 data-start=\"667\" data-end=\"687\" data-section-id=\"wfqa1y\">Gastos de env\u00edo<\/h2><p data-start=\"688\" data-end=\"837\">Los gastos de env\u00edo ser\u00e1n a cargo del cliente cuando no haya un m\u00ednimo de pedido.<\/p><h2 data-start=\"839\" data-end=\"879\" data-section-id=\"1m8cgvo\">Transporte y recepci\u00f3n de mercanc\u00eda<\/h2><p data-start=\"880\" data-end=\"1120\">Es responsabilidad del cliente comprobar el estado de la mercanc\u00eda en el momento de la entrega. En caso de incidencia, da\u00f1o o falta de productos, deber\u00e1 indicarse en el albar\u00e1n del transportista y notificarse en un plazo m\u00e1ximo de 24 horas.<\/p><h2 data-section-id=\"xvh7w9\" data-start=\"0\" data-end=\"51\">Incidencias, da\u00f1os y retrasos en el transporte<\/h2><p data-start=\"53\" data-end=\"328\">In <span class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\">Souvenirs Import Export<\/span> trabajamos con empresas de transporte especializadas para garantizar entregas r\u00e1pidas y seguras. No obstante, una vez expedido el pedido, los plazos de entrega y el estado de la mercanc\u00eda dependen en parte de la empresa transportista.<\/p><p data-start=\"330\" data-end=\"572\">En caso de p\u00e9rdida, da\u00f1o o incidencia durante el transporte, el cliente deber\u00e1 comunicarlo en un plazo m\u00e1ximo de 24 horas desde la recepci\u00f3n del pedido, indicando cualquier anomal\u00eda en el albar\u00e1n del transportista en el momento de la entrega.<\/p><p data-start=\"574\" data-end=\"807\">Si el pedido llega da\u00f1ado, incompleto o no es entregado dentro del plazo estimado por causas imputables al transporte, nuestro equipo gestionar\u00e1 la incidencia con la agencia correspondiente para ofrecer una soluci\u00f3n lo antes posible.<\/p><p data-start=\"809\" data-end=\"1067\" data-is-last-node=\"\" data-is-only-node=\"\">Los retrasos ocasionados por causas externas, periodos de alta demanda, incidencias log\u00edsticas, condiciones meteorol\u00f3gicas o situaciones ajenas a <span class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\">Souvenirs Import Export<\/span> y a la empresa de transporte no dar\u00e1n derecho a compensaciones econ\u00f3micas.<\/p><h2 data-start=\"1122\" data-end=\"1154\" data-section-id=\"p2e67u\">Disponibilidad de productos<\/h2><p data-start=\"1155\" data-end=\"1353\">Todos los pedidos est\u00e1n sujetos a disponibilidad de stock.<\/p><h2 data-start=\"1355\" data-end=\"1382\" data-section-id=\"niudbm\">Env\u00edos internacionales<\/h2><p data-start=\"1383\" data-end=\"1567\">Realizamos env\u00edos a diferentes pa\u00edses de Europa desde Espa\u00f1a, como por ejemplo: Gibraltar, Francia, C\u00f3rcega, Italia. Cerde\u00f1a, Portugal. Para destinos especiales o fuera de la Uni\u00f3n Europea, el cliente podr\u00e1 consultar condiciones espec\u00edficas, costes y tiempos de tr\u00e1nsito.<\/p><h2 data-start=\"1569\" data-end=\"1582\" data-section-id=\"1yfrm2y\">Contact<\/h2><p data-start=\"1583\" data-end=\"1799\" data-is-last-node=\"\" data-is-only-node=\"\">Para cualquier consulta relacionada con env\u00edos, pedidos o incidencias log\u00edsticas, puede contactar con nuestro equipo de atenci\u00f3n al cliente a trav\u00e9s de <a href=\"mailto:info@souvenirsimportexport.com\">info@souvenirsimportexport.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Condiciones de env\u00edo Env\u00edos y plazos de entrega En Souvenirs Import Export trabajamos para garantizar una preparaci\u00f3n y entrega r\u00e1pida y eficiente de todos los pedidos. Pen\u00ednsula y Baleares: entrega estimada entre 24 &#8211; 72 horas laborables. Otras zonas: entregas estimadas entres\u00a0 7 &#8211; 15 d\u00edas laborables. Los plazos de entrega pueden variar en funci\u00f3n [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1995","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Condiciones de env\u00edo - Souvenirs Import Export<\/title>\n<meta name=\"robots\" content=\"index, nofollow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/souvenirsimportexport.com\/en\/condiciones-de-envio\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Condiciones de env\u00edo - Souvenirs Import Export\" \/>\n<meta property=\"og:description\" content=\"Condiciones de env\u00edo Env\u00edos y plazos de entrega En Souvenirs Import Export trabajamos para garantizar una preparaci\u00f3n y entrega r\u00e1pida y eficiente de todos los pedidos. Pen\u00ednsula y Baleares: entrega estimada entre 24 &#8211; 72 horas laborables. Otras zonas: entregas estimadas entres\u00a0 7 &#8211; 15 d\u00edas laborables. 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